Rental FAQ

Equipment Rental FAQs

Need a pressure washer or surface cleaner for an upcoming job? Find answers to common questions about renting equipment from Cigar City Softwash Supply in Spring Hill, Florida. Review each listing for current rates and equipment details, and contact us to confirm availability for your dates.

Available Equipment

What equipment can I rent?

Our rental fleet currently includes a Nano hot-water pressure washing and softwash trailer, a BE hot-water pressure washer, a BE cold-water pressure washer, and a BE 20-inch surface cleaner.

What is included with the Nano trailer?

The Nano rental includes a 4×8 Dominator Fabrication trailer, a BE 4 GPM at 4,000 PSI hot-water pressure washer, a 12V softwash system with proportioner and 3/4-inch metering valves, a 20-inch BE surface cleaner, 100 feet of garden hose, 100 feet of 3/8-inch pressure hose, and 200 feet of 1/2-inch softwash hose. Review the equipment with our team at pickup.

Does the surface cleaner include a pressure washer?

No. The BE 20-inch surface cleaner is available as a separate rental and requires a compatible pressure washer. Contact us if you would like help choosing a suitable rental combination.

Rates and Reservations

Can I rent equipment by the day, week, or month?

Yes. The rental listings offer daily, weekly, and monthly rate options. Select the rental period on the product page to see its current price. Contact us to confirm that the equipment is available for your requested dates.

Is a refundable deposit required?

Yes. The refundable security deposit is $50 for the BE 20-inch surface cleaner, $100 for either BE pull-cart pressure washer, and $250 for the Nano trailer. The deposit is due before the equipment is released. Following return and inspection, it is refunded if the equipment is returned without damage and all rental obligations are satisfied.

When does my rental period begin and end?

Your pickup and return dates and times will be recorded in your rental agreement. Confirm these details with our team before taking the equipment. Contact us before your scheduled return time if you need to request an extension; extensions depend on availability.

Do I need to sign a rental agreement?

Yes. A rental agreement records the equipment, rental period, charges, deposit, and return requirements. We will also document the equipment's condition and included accessories at checkout and return.

Pickup and Operation

Where do I pick up and return my rental?

Confirm the pickup and return location and times with Cigar City Softwash Supply when arranging your rental. Please do not leave equipment after hours unless our team has provided return instructions.

What do I need to tow the Nano trailer?

You will need a suitable tow vehicle, hitch, and properly licensed driver. Trailer weight, hitch requirements, and permitted tank levels during travel must be confirmed with our team before pickup. We will review the trailer connections and equipment with you at checkout.

Do the rentals include water, fuel, or cleaning chemicals?

Confirm water, fuel, and chemical arrangements before pickup. The rental listing identifies the included equipment, while any supplied consumables, approved chemicals, refill requirements, and additional charges should be recorded in your rental agreement.

Can I use my own cleaning chemicals?

Check with our team before adding any chemical to rental equipment. Chemicals must be compatible with the specific tanks, pumps, hoses, and proportioner. Follow product labels and the operating instructions provided at checkout.

Returns and Support

What should I do if the equipment stops working?

Stop using the equipment if it fails, leaks, overheats, or becomes unsafe. Contact Cigar City Softwash Supply promptly and describe the problem. Do not attempt a repair or modification without our approval.

What happens if equipment is damaged or an accessory is missing?

Tell our team as soon as possible. We document the equipment and accessories at checkout and inspect them at return. Any charges for damage or missing items are handled under the signed rental agreement.

Ready to plan your rental? Browse available rental equipment and contact Cigar City Softwash Supply to confirm your dates and pickup arrangements.