Cigar City Softwash Proportioner User Guide

Congratulations on your purchase of the Cigar City Softwash Proportioner! We're thrilled that you chose us. This guide will assist you in quickly getting started with your new equipment.

Plumbing

The plumbing setup is straightforward. Use ½" or ¾" Ag or Suction Hose to connect the Mixing Valve to your Water and SH Tanks. For connecting to your soap tank (if applicable), use ¼" Ag hose. You can use any combination of valves to connect to the tanks. Connect the outlet side of the pump to your hose reel and the inlet side to your new mixing valve.

For easy flushing, we recommend using a 3-way ball valve system, such as the ones featured on our rigs. Simply set the 3-way ball valve on your unit to “Rinse”, and allow the softwash proportioner & hoses to rinse with water for 5-10 minutes, allowing all SH to be rinsed from the system. If using a cam-lock flushing system, review this video.

For information on how to set your proportioner valves, view this guide.

 

Troubleshooting

Pump keeps running but doesn't build pressure.

Check all fittings on the outlet side of the pump for tightness. Avoid over-tightening Pentair metering valves, as this can cause them to crack. If cracked, you are responsible for purchasing replacement parts. Ensure that the wand/gun trigger is closed.

Unit doesn't draw soap, SH, or water.

Check that the lines are properly connected, the metering valve is open, and the drop tube in the tank is securely attached.

Pump builds pressure and shoots far, but after 5 seconds, the flow diminishes.

There may be a leak on the suction side of the system. Check all fittings, bulkheads, and hoses for tightness. Check each Proportioner valve individually. Close two valves and open one. If two of the three valves work fine but one doesn't, it indicates that air is being sucked into that particular line.

Copyright, CigarCity Softwash, 2022. This document is not to be copied. It is intended for the exclusive use of contractors for internal purposes only.